01/ 01Freelancers

Jack

Jack

IT Support Specialist | Microsoft 365 & Networking

1 portfolio piece
$10Per hour
Verified ID
Fully Verified

Member since July 2026

Overview

IT Support Specialist experienced in desktop/laptop deployment, Microsoft 365 administration, Windows Server management, and network troubleshooting (LAN/Wi-Fi, printers, hardware). CCNA certified (Networking Fundamentals, Switching/Routing/Wireless) and Cisco IT Essentials certified. Currently completing a Bachelor’s in Networking & Security. I respond quickly and take ownership of issues until fully resolved.

IT SupportCybersecurityCloud & ServersTechnical ConsultingTech Support & HelpdeskSystem AdministrationNetwork Engineering

Work

IT Troubleshooting Guide for Common Office Issues

IT Troubleshooting Guide for Common Office Issues

Created a practical troubleshooting guide covering the most common IT issues employees face daily — slow computer performance, printer connectivity problems, Wi-Fi drops, forgotten passwords/account lockouts, and email sync issues. Designed for non-technical staff to resolve simple issues independently before escalating to IT, reducing ticket volume and downtime. Based on real patterns observed while providing day-to-day support.

IT supporttechnical documentationtroubleshootinghelpdesk support

Services

Reviews

No reviews yet

Need to Hire?

Post your project on Furrsati and receive proposals from verified Lebanese freelancers.