01/ 01الفريلانسرز

Jack

Jack

IT Support Specialist | Microsoft 365 & Networking

عمل واحد في المعرض
‏10 US$في الساعة
هوية موثّقة
Fully Verified

عضو منذ يوليو 2026

نظرة عامة

IT Support Specialist experienced in desktop/laptop deployment, Microsoft 365 administration, Windows Server management, and network troubleshooting (LAN/Wi-Fi, printers, hardware). CCNA certified (Networking Fundamentals, Switching/Routing/Wireless) and Cisco IT Essentials certified. Currently completing a Bachelor’s in Networking & Security. I respond quickly and take ownership of issues until fully resolved.

IT SupportCybersecurityCloud & ServersTechnical ConsultingTech Support & HelpdeskSystem AdministrationNetwork Engineering

الأعمال

IT Troubleshooting Guide for Common Office Issues

IT Troubleshooting Guide for Common Office Issues

Created a practical troubleshooting guide covering the most common IT issues employees face daily — slow computer performance, printer connectivity problems, Wi-Fi drops, forgotten passwords/account lockouts, and email sync issues. Designed for non-technical staff to resolve simple issues independently before escalating to IT, reducing ticket volume and downtime. Based on real patterns observed while providing day-to-day support.

IT supporttechnical documentationtroubleshootinghelpdesk support

الخدمات

التقييمات

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إنت فريلانسر؟ سجّل على فرصتي

انضم لفرصتي واشتغل مع عملاء بيدفعوا بالدولار. مدفوعات محمية وسحوبات محلية عبر OMT وWhish.