Overview
Results-driven Operations and Client Management professional with 6+ years of experience leading multi-project teams across U.S. healthcare, humanitarian, and customer service environments. Proven ability to manage client relationships, optimize operational workflows, drive quality and performance, and ensure SLA, compliance, and service excellence. Experienced in stakeholder management, team leadership, reporting, and continuous process improvement within fast-paced, client-facing organizations
Virtual AssistantData EntryCustomer SupportProject ManagementOperations SupportSchedulingResearchSocial Media Management