Overview
Feer McQueen, Flag M Group – Community Success Manager Digital Marketing sector Manage and moderate community platforms• Onboard new members and guide them toward value and activation• Respond to member questions and route issues to the right teams• Gather and report community feedback to product, marketing and support• Track engagement metrics (active members, retention, participation)•
Social Media ManagementInfluencer CampaignsCustomer RetentionCommunity Management