عن هذه الخدمة
I provide remote IT support for small businesses and individuals, covering:
• Windows troubleshooting — slow performance, boot issues, driver problems
• Microsoft 365 setup and administration — Outlook, Teams, OneDrive, SharePoint, MFA
• Network troubleshooting — Wi-Fi connectivity, printer setup, shared drives
• Basic hardware diagnostics guidance
• Active Directory and domain-related support
My process: I start with a quick diagnostic call or message to understand the issue, then work through it step-by-step with clear updates throughout. I currently handle these exact tasks daily as an IT Support Specialist, so fixes are practical and tested — not guesswork.
CCNA certified, Cisco IT Essentials certified. Fast response time and clear communication guaranteed.
المهارات
الأمن السيبرانيالدعم الفنيالحوسبة السحابية والخوادمإدارة الأنظمةالدعم الفني وخدمة المساعدةهندسة الشبكاتالاستشارات التقنيةإصلاح الأخطاء البرمجية