IT Support & Troubleshooting for Windows, Microsoft 365 & Networks

I provide remote IT support for small businesses and individuals, covering: • Windows troubleshooting — slow performance, boot issues, driver problems • Microsoft 365 setup and administration — Outlook, Teams, OneDrive, SharePoint, MFA • Network troubleshooting — Wi-Fi connectivity, printer setup, shared drives • Basic hardware diagnostics guidance • Active Directory and domain-related support My process: I start with a quick diagnostic call or message to understand the issue, then work through it step-by-step with clear updates throughout. I currently handle these exact tasks daily as an IT Support Specialist, so fixes are practical and tested — not guesswork. CCNA certified, Cisco IT Essentials certified. Fast response time and clear communication guaranteed.