Chat Support Needed

  • Posted 2 months ago
  • Remote

Job description

Furrsati is looking for reliable chat support representatives to join our team. As a chat support agent, you’ll assist freelancers and clients with questions, resolve issues, and provide a welcoming experience for all users. Help us create a positive community where freelancers and clients can connect and succeed!

Responsibilities:•Respond promptly to user inquiries via chat with professionalism and empathy.•Assist users with account setup, project posting, profile management, and platform navigation.•Resolve issues related to payments, project updates, and communication.•Record common issues and feedback to help improve our platform.Requirements:•Strong written communication skills in [Required Languages:English, Arabic].•Willingness to learn about Furrsati’s features.
Attachments available to download

Download project helping material provided by “Dani Zein”